Adding an Adjustment

To Make an Adjustment to an Existing Invoice, use the following steps:

  1. Go to the Invoice Profile.
  2. On the Actions Bar, click the void invoice icon. The Edit - Void Invoice page displays.
  3. Select a batch from the drop-down list.
  4. In the (Invoice) Action drop-down list of the line item you want to void, select Void with Adjustment. Since the batch is CLOSED, the Void with Adjustment displays in place of Void.
  5. In the (Payment) Action drop-down list of the line item you want to void, select Void with Adjustment.
  6. Repeat the process for all of the line items you want to void.
  7. Click Save.