netFORUM Enterprise 2017.1 System Requirements

This document describes the system requirements for netFORUM Enterprise, version 2017.1. Please review the requirements carefully before you attempt to install or implement the application.

Note: If your organization is hosted by Abila, you need only review the client workstation requirements. Abila updates and maintains the database and web servers for hosted instances of netFORUM. If you install netFORUM on your premises, please review the Server Requirements for the product as well as the client workstation requirements.

Browser and Client Workstation Requirements

The following sections describe the requirements for accessing netFORUM from a client workstation, using a browser.

Hardware Requirements

Component	Minimum Requirements
Processor (CPU)	2.0 GHz or faster. Dual Core processor or greater is recommended.
Memory (RAM)	2 GB
Storage (disk space)	32 GB
Network	1 GB Ability to connect to the netFORUM Enterprise application.
Display	Display settings of 1024 x 768 or higher are recommended.

Software Requirements

Component	Minimum Requirements
Operating System	The following operating systems are supported: Windows Version 8.1 or later, including the latest service packs Apple OSX, version 10.6 or later
Browser	A browser compatible with the operating system, including the following: Internet Explorer Version 11 The latest version of the Microsoft Edge browser for Windows 10 The latest version of Firefox The latest version of Chrome Safari version 6 or later, for Apple OSX only Note: Internet Explorer or the Edge browser are required for some Toolkit functions. The MVC Form Designer (for selected forms only) can use any supported browser.
Email Client	Microsoft® Outlook client, version 2010 or later, if your system uses the netFORUM Microsoft Outlook integration.

Component

Minimum Requirements

Operating System

The following operating systems are supported:

Windows Version 8.1 or later, including the latest service packs
Apple OSX, version 10.6 or later

Browser

A browser compatible with the operating system, including the following:

Internet Explorer Version 11
The latest version of the Microsoft Edge browser for Windows 10
The latest version of Firefox
The latest version of Chrome
Safari version 6 or later, for Apple OSX only

Note: Internet Explorer or the Edge browser are required for some Toolkit functions. The MVC Form Designer (for selected forms only) can use any supported browser.

Email Client

Microsoft® Outlook client, version 2010 or later, if your system uses the netFORUM Microsoft Outlook integration.

Mobile Devices

To access netFORUM Enterprise from a mobile device, Abila recommends the following devices and operating systems.

Apple iPhone 5 or later, or iPad 4 or later
Android phones or tablets running Android version 4.1 (Jellybean) or later. The Chrome browser is recommended.

Server Requirements

netFORUM Enterprise is typically installed on multiple servers. Use the information in the following sections to verify that your servers meet the minimum hardware and software requirements before you attempt to install netFORUM Enterprise.

Web Server Requirements

netFORUM Enterprise requires a server running IIS web services. It cannot be installed on a domain controller. In addition, it should not be installed on a Mail/Exchange server.

Hardware Requirements

Component	Minimum Requirements
Processor (CPU)	2.0 GHz or faster. Dual Core processor or greater is required.
Memory (RAM)	2 GB
Storage (disk space)	24 GB (OS) 16 GB (data)
Network	1 GB

Software Requirements

Component	Minimum Requirements
Operating System	Windows 2016 Standard or Datacenter Note: Install the latest service packs and hot fixes on the server before installing netFORUM Enterprise.
Web Server	Internet Information Services (IIS), version 10 or later
.NET	.NET full installation, version 4.6
Report Viewer	Microsoft® Report Viewer Redistributable 2010 or later
Spreadsheet Viewer	Microsoft® Office 365 or as recommended by Microsoft
Document Viewer	Microsoft® Office 365 or as recommended by Microsoft
Database	Microsoft Access Database Engine
Drivers	Microsoft Office System Driver, version 2010 or later

Security Certificate

If your organization accepts credit card payments, you must install a valid security certificate (TLS) with 2048-bit encryption or greater.

Database Server Requirements

Hardware Requirements

Component	Minimum Requirements
Processor (CPU)	2.0 GHz or faster. Dual Core processor or greater is required.
Memory (RAM)	4 GB
Storage (disk space)	24 GB (OS) 50 GB (data) Note: More space is required for very large databases.
Network	1 GB

Software Requirements

Component	Minimum Requirements
Operating System	Windows 2016 Standard or Datacenter Note: Install the latest service packs and hot fixes on the server before installing netFORUM Enterprise.
Database	SQL Server 2016 Enterprise or Standard edition Important! Some features of netFORUM Enterprise require SQL Server 2016 Enterprise edition. If your organization uses any of the following features in netFORUM Enterprise, make sure that SQL Server 2016 Enterprise edition is installed: Data driven subscriptions Always-On Availability Groups (This feature also requires a second, synchronized database server to use in case of database failure.)
.NET	.NET Framework 4.6
Microsoft Access Database Engine 2010 Redistributable components	In order to import files to netFORUM, you must have installed the 64-bit version of the Microsoft Access Database Engine 2010 Redistributable components. For more information or to download this utility, see https://www.microsoft.com/en-us/download/details.aspx?id=13255. Make sure that when you are prompted, select the 64-bit version of the utility. The 32-bit version does not work with netFORUM Enterprise.

Reporting Server Requirements

Hardware Requirements

Component	Minimum Requirements
Processor (CPU)	2.0 GHz or faster. Dual Core processor or greater is required.
Memory (RAM)	4 GB
Storage (disk space)	24 GB (OS)
Network	1 GB

Software Requirements

Component	Minimum Requirements
Operating System	Windows 2016 Standard or Datacenter Note: Install the latest service packs and hot fixes on the server before installing netFORUM Enterprise.
Database	SQL Server 2016 Enterprise or Standard edition Important! Some features of netFORUM Enterprise require SQL Server 2016 Enterprise edition. If your organization uses any of the following features in netFORUM Enterprise, make sure that SQL Server 2016 Enterprise edition is installed: Data driven subscriptions Always-On Availability Groups (This feature also requires a second, synchronized database server to use in case of database failure.)
.NET	.NET Framework 4.6
Microsoft Access Database Engine 2010 Redistributable components	In order to import files to netFORUM, you must have installed the 64-bit version of the Microsoft Access Database Engine 2010 Redistributable components. For more information or to download this utility, see https://www.microsoft.com/en-us/download/details.aspx?id=13255. Make sure that when you are prompted, select the 64-bit version of the utility. The 32-bit version does not work with netFORUM Enterprise.