Known Issues in netFORUM Enterprise 2015.1

netFORUM Enterprise 2015.1 offers new features like field-level help, usability improvements to centralized order entry (COE), and the new Add Donation wizard. However, several known issues that were discovered during this development cycle could not be fixed in time for the product release. This document describes the known issues for this version of the product.

Customer-Reported Known Issues

The following is a list of customer-reported issues that are known to affect 2015.1. These issues will be addressed in a future Service Pack for netFORUM Version 2015.

Netsuite ID Description Version Found Target Release for Fix
17032 The Check out With PayPal payment method does not send multi-currency (currency type) data to PayPal 2014 2014.1.2 EP Hot Fix
18231

When trying to update an organization using xWeb calls, netFORUM cannot update the organization record because it is trying to insert a new duplicate address record.

  2013.2.1 EP
16503 If a discount is set for a specified event price and the user sets if a past end date for the Registration fee Information, then that discount is applied to all items in the shopping cart.   2013.2 EP Hot Fix
18355

If the system options GolfSessionTypeGUID and DinnerSessionTypeGuid have null values, then iWeb sessions do not display.

  2014.1.1 EP Hot Fix
18386 Cannot add Miscellaneous Transactions using Credit Cards. It results in the error: Exception has been thrown by the target of an invocation. Input string was not in a correct format. 2013.2 SP 5 2014.1.2 EP Hot Fix
18442 When a user creates an invoice using Create Invoices from the Advertising Module, the user cannot enter a note when editing the invoice line item. The batch is open and everything is read only. This does not happen for invoices created in other areas. 2014.1EP 2014.1.3 EP
12906 Invoice Detail correspondence template is not automatically sent when a user makes a donation in eWeb. 2011EP 2013.2 EP Hot Fix
17371 Paypal Billing Last name only pulls the last word in the cardholder's name field. If cardholder's name field includes a suffix, the last name is not there only the suffix is.   2011.3 EP Hot Fix
17530 Once shipping is added to the shopping cart for products in the cart, it isn’t removed when the user doesn’t complete the payment process at check out. More items can then be added to the shopping cart and new shipping won't be applied for those items. 2013EP 2013.2 EP Hot Fix
18416 An error occurs when purchasing an item with a price equal to or greater than $1,000.00. 2013.2.1 EP 2013.2 EP Hot Fix
18422 When the language preference in the internet browser is set to English UK or any other international preference, netFORUM throws an error in eWeb and iWeb when saving. Works in 2013 build. 2014.1 EP hot fix 2014.1.2 EP
17304 Ability to edit prc_recognize_after_date on a Deferred Discount price causes bad data when recognizing revenue. prc_recognize_after_date needs to stay null for deferred discounts - the system will otherwise process it as a deferred price (not a discount). 2011EP 2013.2.1 EP
17956 When a user starts the delete proforma process for a proforma membership invoice that has a voided line item, once it is that invoice's turn to get deleted, that invoice and all others after get the following error and are not deleted: Invoice detail has been voided or adjusted and cannot be added to invoice.   2013.2.1 EP
16822 When a user sends email using VerifyEmailAccountTemplateGuid with a value, EWebValidateAccountEmails is set to true, and using a valid email address, a validation link should appear in the sent email. The link that appears takes you a page with no valid token. 2013EP 2013.2.1 EP
18184 When a user uses the add-refund form to process a refund for a CC payment, an object reference error comes up saying that the issue happens in BeforeSaveRefundExtension. 2011EP 2011.3 EP Hot Fix
17256 Once a document has been loaded into the download information setup of an inventory item, we are not able to delete it. The red X that appears next to the file is not functioning to remove the file. 2013EP 2013.2.1 EP