Customer Requests Report

This report returns requests made by customers and related information.

Report Parameters

Selected report parameter information displays below the title of the report.

Parameter Name Required Description
code Optional

Choose the specified code you want to run this report on from the drop-down list.

reason Optional

Choose the specified reason you want to run this report on from the drop-down list.

Status Optional

Choose the specified status you want to run this report on from the drop-down list.

Begin Date Optional

Choose the specified begin date you want to run this report on from the date text box.

End Date Optional

Choose the specified end date you want to run this report on from the date text box.

Report Fields

This report can produce output in a browser window (HTML) containing the following information:

Column Name Description
Request #

Lists the customer request number.

Date Entered

Lists the date entered for the customer request.

Origin

Lists the customer request source of origin.

Contact Request Code

Lists the contact customer request code.

Priority

Lists the customer request priority.

Activity

Lists the customer request activity.

Request Reason

Lists the reason for the customer request.

Request Summary

Lists the summary for the customer request.

Request Detail

Lists the customer request details.

Total Requests

Lists the total number of requests by customer.

Grand Total Requests

Lists the total number of customer request for the report.