ContactRequestDefaultCorrespondenceTemplateGuid

Initial Build

2006.01 or earlier

Module

CRM

Current Setting Type

Text Box

Use this system option to specify the GUID primary key of the default correspondence template for a Customer Request. This template is sent only if the user does not choose another template. If this system option is empty,netFORUM sends a hard coded message from the C# code that has a subject "Request #<<number>>" and message "Thank you for contacting us. Your request is currently being processed." The default for this option is 9421d3e7-704f-4add-b52d-9e32378967c5.

Current Setting

The current setting for ContactRequestDefaultCorrespondenceTemplateGuid is used as follows:

Values: This system option can be set to any valid GUID of a correspondence template for a Customer Request.

Default Value: 9421d3e7-704f-4add-b52d-9e32378967c5

Fields 

This system option includes the following fields:

description: This field gives the description of the system option, including its use and default value.

Important! Do not modify the following fields after the system option is first created. Changing these fields after they have been used can invalidate existing data.

category: This field sets the category (usually the module) where the system option is used.

type : The type field determines the display type of the current setting field (check box, drop-down list, or text box).

values: The values field indicates the allowed values for the current setting field.

Availability

Each system option includes the following availability settings:

entity level option?: Select this check box to make this system option available on an entity level.

visible to external systems?: Select this check box to make this system option available in xWeb.