SMTP relay can be provided by Abila at a cost, to clients that are not able to provide this through their own setup or third party vendor, to allow e-mails to be sent with the client's e-mail server IP address.
netFORUM is essentially a mail client for sending - it is not a mail server by itself. Sending internet mail must use an SMTP server. Our typical configuration is to use the customer's SMTP server. There are times where this is not possible, or not desirable. For example, we have customers with hosted email at a third party provider, and they will not allow relay for external clients.
In this case Abila can provide outbound SMTP relay service by sending email from the netFORUM "communicate" and "Messaging Engine." See cost section below.
Features of Service:
This is standard SMTP service. The mail servers have FQDNs and reverse DNS correctly configured, and we are on the AOL whitelist.
The SMTP servers are only accessible from the Abila network, and they are restricted by specific IP.
Marketing campaigns are significantly enhanced in speed, especially for larger quantities (>10k emails). Since the SMTP server is on a local network, latency is minimized, and performance is better than to a remote system.
Note: The firewall must allow port 25 TCP traffic — this is the standard SMTP port. In addition, the SMTP server must allow relay to external domains for that IP address.
Contact your Abila Sales representative for current pricing.