The Find functionality is universal throughout netFORUM.
There are four primary ways to Find a record:
These methods allow you to find records (or groups of records) that meet a relatively simple, predefined set of criteria.
The example below is from the Find page from the Individual group item in CRM.
Note: Selecting the Advanced View check box displays the drop-down list of Boolean Operators for each search criteria (see Technical Information below).
Results of a Find are displayed in a List page. Regardless of the object you are searching for, the List pages looks very similar.
Tip: The netFORUM wild card character is the percent sign (%). The wild card can take the place of any character or combination of characters in any field of the Find page. For example, a search for a last name beginning with M%arth will return McCarthy, McCarthey, McArthur, MacArthur, Mc Carthy.
If you enter more than one search criterion, there is an and between the criteria automatically. That means that by default, a record must meet all of the values you entered to be returned by the search. You can change from an and between the criteria to an or. Setting the search to or means that a record that meets only one of the values you entered can be returned by the search. Using or, you'll get more results from the same search values than you will using and.
The fields that are not drop-down lists or check boxes (with the exception of date fields), have an assumed operator of Begins With. So you do not need to enter a wild card at the end of values you enter into plain text fields. If you select the Advanced View check box, you can change the criteria parameters from Begins With to one of the following:
The Super SearchSuper Search field is the Search field in the upper right corner of the page. Super Search is best used to search for a single record (not a group of records) using a relatively unique value.
Most Finds and Queries in netFORUM are run in CRM. The Find page is set up with a predefined set of columns (fields) versus a Query which allows you to select from any column in the table.
Go to the AdvanceViewForBasicSearch user option to default the Find page to the Advanced View (The Advanced View check box defaults to selected).