Known Issues in NetForum Enterprise 2015.1
NetForum Enterprise 2015.1 offers new features like field-level help, usability improvements to centralized order entry (COE), and the new Add Donation wizard. However, several known issues that were discovered during this development cycle could not be fixed in time for the product release. This document describes the known issues for this version of the product.
Customer-Reported Known Issues
The following is a list of customer-reported issues that are known to affect 2015.1. These issues will be addressed in a future Service Pack for NetForum Version 2015.
| Netsuite ID | Description | Version Found | Target Release for Fix |
|---|---|---|---|
| 17032 | The Check out With PayPal payment method does not send multi-currency (currency type) data to PayPal | 2014 | 2014.1.2 EP Hot Fix |
| 18231 |
When trying to update an organization using xWeb calls, NetForum cannot update the organization record because it is trying to insert a new duplicate address record. |
2013.2.1 EP | |
| 16503 | If a discount is set for a specified event price and the user sets if a past end date for the Registration fee Information, then that discount is applied to all items in the shopping cart. | 2013.2 EP Hot Fix | |
| 18355 |
If the system options GolfSessionTypeGUID and DinnerSessionTypeGuid have null values, then iWeb sessions do not display. |
2014.1.1 EP Hot Fix | |
| 18386 | Cannot add Miscellaneous Transactions using Credit Cards. It results in the error: Exception has been thrown by the target of an invocation. Input string was not in a correct format. | 2013.2 SP 5 | 2014.1.2 EP Hot Fix |
| 18442 | When a user creates an invoice using Create Invoices from the Advertising Module, the user cannot enter a note when editing the invoice line item. The batch is open and everything is read only. This does not happen for invoices created in other areas. | 2014.1EP | 2014.1.3 EP |
| 12906 | Invoice Detail correspondence template is not automatically sent when a user makes a donation in eWeb. | 2011EP | 2013.2 EP Hot Fix |
| 17371 | Paypal Billing Last name only pulls the last word in the cardholder's name field. If cardholder's name field includes a suffix, the last name is not there only the suffix is. | 2011.3 EP Hot Fix | |
| 17530 | Once shipping is added to the shopping cart for products in the cart, it isn’t removed when the user doesn’t complete the payment process at check out. More items can then be added to the shopping cart and new shipping won't be applied for those items. | 2013EP | 2013.2 EP Hot Fix |
| 18416 | An error occurs when purchasing an item with a price equal to or greater than $1,000.00. | 2013.2.1 EP | 2013.2 EP Hot Fix |
| 18422 | When the language preference in the internet browser is set to English UK or any other international preference, NetForum throws an error in eWeb and iWeb when saving. Works in 2013 build. | 2014.1 EP hot fix | 2014.1.2 EP |
| 17304 | Ability to edit prc_recognize_after_date on a Deferred Discount price causes bad data when recognizing revenue. prc_recognize_after_date needs to stay null for deferred discounts - the system will otherwise process it as a deferred price (not a discount). | 2011EP | 2013.2.1 EP |
| 17956 | When a user starts the delete proforma process for a proforma membership invoice that has a voided line item, once it is that invoice's turn to get deleted, that invoice and all others after get the following error and are not deleted: Invoice detail has been voided or adjusted and cannot be added to invoice. | 2013.2.1 EP | |
| 16822 | When a user sends email using VerifyEmailAccountTemplateGuid with a value, EWebValidateAccountEmails is set to true, and using a valid email address, a validation link should appear in the sent email. The link that appears takes you a page with no valid token. | 2013EP | 2013.2.1 EP |
| 18184 | When a user uses the add-refund form to process a refund for a CC payment, an object reference error comes up saying that the issue happens in BeforeSaveRefundExtension. | 2011EP | 2011.3 EP Hot Fix |
| 17256 | Once a document has been loaded into the download information setup of an inventory item, we are not able to delete it. The red X that appears next to the file is not functioning to remove the file. | 2013EP | 2013.2.1 EP |