Cache folder

Many areas of netFORUM use caching to enhance performance and system speed.

System Options

The following system options relate to caching:

How to clear cache

See main article for how to clear cache in iWeb.

Troubleshooting

Reset Cache in iWeb

To reset cache, you may go to Admin and go to the clear cache page from the group item link.

Reset Cache in SQL

From the database, you may run:

exec dbo.md_cache_resetgo

The md_cache_reset SP will signal netFORUM to delete the cache.

Clearing User Specific Cache

netFORUM keeps track of which tabs and childforms a User last was on or had expanded and stores this information in a web browser cookie called netForumChildFormTab. If tabs are added/modified/deleted this may cause Users to see a empty set of tabs. If this is the case you should delete this cookie from the User's web browser.

Force Reset Cache by Deleting Files

If neither of the two options above work, you may need to manually delete the files in the cache folder (which will delete all of its subfolders as well) on the web server. This folder is typically within the CacheRoot folder, which is at the same level as iWeb, eWeb, xWeb, etc. Do not worry about deleting this folder, as netFORUM will immediately recreate it as the cache gets regenerated.