What's New
What's New Archive
Getting Started
First Steps
Logging on to netFORUM Pro
Logging Out of netFORUM Pro
Changing Your netFORUM Pro Login Password
Resetting a Forgotten netFORUM Pro Login Password
Chat with Support
Submitting a Case to Abila Support
Browser and Operating System Requirements
Fixing the Issue with Small Pop-Up Windows
Importing Relationship Data using the Data Import Workbook
List Auto Redirect
Understanding the Interface
Accessing netFORUM Pro
The Welcome Page
Using the Top Navigation Bar
netFORUM Pro Modules
Understanding Group Items
Understanding Profile Pages
Understanding Profile Menus
Understanding Child Forms
Understanding Drop-Down Lists
Understanding the Shopping Interface
Using the Contacts List
Using the Favorites Drop-Down Menu
Using the Lookup Buttons
Export Options in netFORUM Pro Using Quick Report and CSV Files
List Results in netFORUM Pro
Enabling the Mac HTML Editor
Adding a Pop-Up Note to a Profile Page
Recent Contacts Count
Understanding System Options
Using the Calendar Control in netFORUM Pro
Editing a List
Localization
Date Formatting
Single Currency
Drop-Down Lists
Adding, Editing, or Deleting Drop-Down List Items
Setting Up the CRM Drop-Down Lists
Setting Up the Committees Drop-Down Lists
Setting Up the Events Drop-Down Lists
Setting Up the Membership Drop-Down Lists
Setting Up the Accounting Drop-Down Lists
Setting Up the E-Marketing Drop-Down Lists
Setting Up the Awards Drop-Down Lists
Setting Up the Certifications Drop-Down Lists
Navigating to CRM Setup
Navigating to Committee Setup
Navigating to Event Setup
Navigating to Accounting Setup
Navigating to E-Marketing Setup
Navigating to Awards Setup
Navigating to Certification Setup
Adding, Finding, and Editing Records
Adding a New Record
Finding Records
Finding Records Using the Advanced View
Finding Records Using the Super Search
Editing Record Information
Deleting a Record
Training Videos
netFORUM Pro Training Videos Tips
netFORUM Pro Accounting Overview Training Videos
netFORUM Pro Accounting Setup Training Videos
netFORUM Pro Accounting Application Use Training Videos
netFORUM Pro Administration Overview Training Videos
netFORUM Pro Administration Setup Training Videos
netFORUM Pro Administration Application Use Training Videos
netFORUM Pro Affiliates Overview Training Videos
netFORUM Pro Affiliates Setup Training Videos
netFORUM Pro Affiliates Application Use Training Videos
netFORUM Pro Awards Overview Training Videos
netFORUM Pro Awards Setup Training Videos
netFORUM Pro Awards Application Use Training Videos
netFORUM Pro Certification Overview Training Videos
netFORUM Pro Certification Setup Training Videos
netFORUM Pro Certification Application Use Training Videos
netFORUM Pro Committees Overview Training Videos
netFORUM Pro Committees Setup Training Videos
netFORUM Pro Committees Application Use Training Videos
netFORUM Pro CRM Overview Training Videos
netFORUM Pro CRM Setup Training Videos
netFORUM Pro CRM Application Use Training Videos
netFORUM Pro eMarketing Overview Training Videos
netFORUM Pro eMarketing Setup Training Videos
netFORUM Pro eMarketing Application Use Training Videos
netFORUM Pro Events Overview Training Videos
netFORUM Pro Events Setup Training Videos
netFORUM Pro Events Application Use Training Videos
netFORUM Pro Exhibits Overview Training Videos
netFORUM Pro Exhibits Setup Training Videos
netFORUM Pro Exhibits Application Use Training Videos
netFORUM Pro Fundraising Overview Training Videos
netFORUM Pro Fundraising Setup Training Videos
netFORUM Pro Fundraising Application Use Training Videos
netFORUM Pro Reports Overview Training Videos
netFORUM Pro Reports Setup Training Videos
netFORUM Pro Reports Application Use Training Videos
netFORUM Pro Web Site Overview Training Videos
netFORUM Pro Web Site Setup Training Videos
netFORUM Pro Web Site Application Use Training Videos
netFORUM Pro Modules
Administration
Administration Module
Access Groups in netFORUM Pro
Maintaining Users
Image Gallery
Drop-Down List Setup
Online Store Setup
Warehouse Setup
Data Import Wizard
Accounting
Accounting Setup
Billing
Invoices
Open Orders
Payments
Processing Refunds
Discounts
Creating an Export File for General Ledger Software
Manual Batch Management
Automatic Batch Management
Batch Action Processes
Taxes
Purchases
Lockbox Usage
Batch Processing Actions
Subscription Management
Fulfillment
Late Fees
Affiliates
Setting Up a New Affiliate
Adding an Affiliate
Adding Documents to an Affiliate
Setting Up Affiliate Types
Setting Up Affiliate Status
Setting Up Affiliate Regions
Awards
Awards
Award Judges
Award Entries
Certifications
Certification Application Setup
Certification Program Setup
Recertification Program Setup
Program Enrollment
Recording Certification Requirements Met
Certification Processes
Certification Exam and Course Setup
Committees
Committee Management
Subcommittee Management
Committee Correspondence
CRM
CRM Setup
CRM Home Page and Calendar
Individuals
Organizations
Contact Requests
E-Marketing
E-Marketing Setup
Templates
Mailing Lists
Messaging Job Profile and Statistics
Messaging Job Setup Wizard
Events
Event List Setup
Event Setup
Event Location Setup
Event Registrant Demographics Setup
Event Fee Setup
Event Correspondence
Event Session Setup
Event Track Setup
Event Speaker Management
Event Education Credits, Scores, and Grades
Event Registration Management
Exhibits
Exhibit navigation
Exhibit List Setup
Exhibit Show Setup
Exhibitor Contract Management
Fundraising
Fundraising Setup
Fundraising Donations
Fundraising Source Codes
Membership
Member Type (Membership) Setup
Membership Management
Organization Membership Management
Membership Renewals
Dependent Memberships
Recurring Renewal Memberships
Benefits
Membership Terms
Reports and Queries
Working with Report and Queries
List of Standard Reports
Specialized Reports
List of Baseline Queries
Web Site
Web Site Wizard
Web Site Editor
Social Networking
Social Community
Web Site Administration
Web Site User Information
Advanced Topics
Using Demographics in netFORUM Pro
Setting Demographics to Required
Setting a Demographic Order
Using Ethnicity as a Demographic
Creating Custom Demographic Data Fields
Individual Demographics
Organization Demographics
Event Demographics
Merchandise Demographics
Exhibits Demographics
Awards Demographics
Membership Demographics
Design Demographics
Uploading and Referencing Documents in netFORUM
Linking to an Uploaded Document on eWeb
Linking to an Uploaded Document in eMarketing Templates
Calculated Dues Rates
Calculated Dues and Demographics
Creating a Default Dues Rate for Calculated Dues
Setting Up Dues Rates Parameters for Calculated Dues
Dues Rate Profile Settings when Using Calculated Dues
Setting Up Dues Rates for each Customer Type when Using Calculated Dues
Purchasing Memberships with Calculated Dues in the Online Store
Using Calculated Dues with Step and Increments
Using Formulas with Calculated Dues
Applying Additional Conditions with Calculated Dues
Partner Integrations
Using Informz for eMarketing
Using Constant Contact for eMarketing
Using Expo Logic for Event Registrations
Creating Event Badges
Defining and Exporting Badge Data
Using netFORUM Pro Data in Microsoft Word Mail Merge
Designing Interactive Reports
Accessing the Dataset Designer
Creating a Dataset
Creating a List Report
Creating a Chart Report
Selecting More Columns
Default Columns
Editing a Column
Grouping Columns
Adding Aggregate Functions
Chart Report Type Options
Additional Dataset Formatting Options
Running the Dataset Report
Saving the Dataset
Opening a Saved Dataset
Editing a Saved Dataset
Creating Custom Queries
Understanding the Difference Between Reports and Queries
Planning a Custom Query
Accessing the Custom Query Tool
Step 1 - Add Columns to Filter Criteria
Step 2 - Add Columns to Sort Order
Step 3 - Add Columns to Results List
Naming and Saving Custom Queries
Working with Quickbooks
Exporting a Batch File to Quickbooks
Real Estate Associations
Upgrading to Real Estate Associations
Demographics for Real Estate Associations
CRM Set-up for Vertical Demographics
Individual Profile Customization
Data Management for Realtors
Data Transfer Overview
Accounting Set-Up for Real Estate Associations
Memberships and Subscriptions
Data Import Wizard for Realtors
Shopping
Reports and Queries for Real Estate Associations
Security Group Setup
Getting Started
Security Group Overview
Security Group Features and Functionality
Managing Report and Query Access
Advanced Features and Functionality
Use Cases
Frequently Asked Questions
FAQs
What is the Purpose of the Insert After Save Checkbox
What is a Product Code
Viewing Cases Submitted to Abila Support
Why am I having trouble sizing the windows
General Tips
Refreshing an Expired Session
How Do I Edit Data Entry Drop Down Lists
How Do I Upload, Download, and Link to Documents?
Accounting Tips
How Do I Correct an Error Related to a Check Payment
How Do I Add a Customer Payment
Can I Refund a Partial Credit for a Credit Card Payment
Why am I Getting an Error Message When I Try to Process a Credit Card Transaction
Why You Should Still Have a Default Batch When Using the Manual Batch Process
How Do I Create a Credit
What is the Difference Between Voiding and Cancelling an Invoice
What is the difference between an order and an invoice
What are the Accounting Transaction Types?
General Ledger Entries Tips and Tricks
How to Transfer Credits Between Account Profiles
How do I refund a partial credit
CRM Tips
What is a Customer Number
How do I add search fields to the Find Individual page
How do I enter a customer's order
How do I update an individual's e-mail address
How do I update an individual's name or title
How do I update an individual's phone number or address
How do I update employer information
Membership Tips
How Does netFORUM Track Membership Renewals
What is the Membership Expiration Date
How do I Add a New Member to netFORUM?
What are Dependency Types and Dependency Rules
Chapter Tips
Setting Up Chapter Demographic Data Fields for Individuals
Setting Up Chapter Demographic Data Fields for Organizations
Event Tips
What Happens to Education Credits if Someone Cancels Their Event Registration
How to Sort Event Registration Fees in the Online Store
E-Marketing Tips
What is a Bounce Back?
How Do I Find an Imported Prospect in CRM
Attaching a Document to a Mailing List
How To Remove Strange or Special Characters Appearing in eMarketing Emails
Fundraising Tips
How Can I Tell What Purpose a Donor Has Selected When a Donation is Purchased?
How Do I Run a Report of Cumulative Donation Totals by Year per Individual?
How Do I Edit the Fields that Appear on the Purchase Confirmation E-Mail for Donation Purchases?
Report Tips
What is the difference between Calculated Name and Sort Name?
Shopping Cart and Online Store Tips
What is a Price Qualifier?
How do I Upload an Image for the Shopping Cart?
Changing the Confirmation E-Mail Address
Sending Confirmation E-Mail to an Additional E-Mail Address
How to Link Directly to a Product in the Online Store
How do I set up a featured product
Web Site Management Tips
Creating Links to Other Web Pages From the Home Page
Changing the Name of a Web Site Link
Changing the Link Positions on a Web Site
Setting up Member-Only Access for Web Site Links
Requiring a Login to Access a Web Page
Hiding a Web Site Link after the User Logs In
Web Master Advanced CSS and Templating Questions
How to Create a Custom CSS from a netFORUM Baseline CSS Template
How Do I Upload a Thumbnail Image on eWeb
How Do I Change My Web Site Site Code
How to Make Custom Pages Appear on Your Web Site
How to Customize Text and Messages on the Web Site Home Page
Inventory, Merchandise, and Subscription Tips
How Do I Generate and Track Issues for Subscriptions
Default Price
All Files
Membership Terms
Calendar-Based Membership
Effective Date
Expire Date
First Year Proration
Length of Membership
Member Status
Member Type
Member Type Available From and To Dates
Member Type Code
Membership Approval
Month to Start Term
Percent Paid
Prorate Membership Dues
Record Source
Referred By
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Referred By
Referred By
A customer may need to be
referred by
an active member in order to become a member.