Activating and Deactivating a User Account

You have the ability to activate and deactivate user accounts. For example, should an individual leave your organization, you may edit and deactivate their account. Further, when a new individual joins your organization, when you create their new user account, you must activate it as well. As a result of this functionality, you are not able to delete an account. You must simply deactivate it when it is no longer needed. This functionality ensures data integrity management with regard to licensed users.

To activate and deactivate a user account:

1. Hover over the Modules tab on the top navigation bar. In the fly-out menu, click Administration.
2. On the Administration/Overview page, expand the User Management group item and click List Users.

3. Select the user from the list of users whose account you want to either activate or deactivate.
4. On the User Account form, the Activated check box determines if the user account is active and able to be used as a result. Keep in mind that you may only have as many active users as licensed users allowed by your contract. In other words, if you have purchased 5 licensed users on your contract, you may only have 5 activated users at any one time. To activate a 6th user, you must deactivate another first.

5. When you List Users as described above, you may view at a glance all the activated and deactivated accounts.