Setting up Automatic Notification of New Customer Signup
You can set up an automatic e-mail notification system so that when someone creates a profile on your Web site, an e-mail will automatically be sent to a designated staff e-mail address.
Note: A notification e-mail will only be sent if there is an e-mail address in the Current Value column for the EwebCustomerSignupStaffNotificationAddress e-Marketing system option. If no e-mail address is set up, no e-mail will be sent.
To set up the customer signup notification system option:
- Hover over the Modules tab in the top navigation bar. In the fly out menu, click eMarketing.
- On the E-Marketing Overview page, expand the Emarketing System Options drop-down menu and click the edit icon next to the EwebCustomerSignupStaffNotificationAddress system option.
- The EwebCustomerSignupStaffNotificationAddress window displays. Click Edit.
- The System Option pop-up window displays. In the System Option Value text box, enter the e-mail address of the staff person who should receive the notification. Click Save.
Note: When the notification e-mail is received, it will contain a link to the customer's new profile.
After the customer enters information to create their profile on your Web site, when they click the Create Profile button, the system sends an e-mail to the staff person’s e-mail address, as set up in the system option.
The Subject line of the e-mail will show Staff Notification: Web Site New User Registration and the body of the e-mail will contain the following New Customer Signup information:
- Customer ID
- Customer Full Name
- Customer E-mail Address
- Date and Time of the Customer’s Signup
When the staff person clicks the Click here to go to this customer’s profile link in the e-mail, they will be taken to netFORUM where they will be able to view the newly created Individual Profile. The new Individual Profile:
