Purchasing and Downloading a Document
To purchase a downloadable product, customers must purchase it through the Online Store, and then download the document from the My Transactions page.
To purchase the document:
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Go to the Online Store.
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Select the downloadable product that you would like to purchase.
Note: When merchandise is set up as a downloadable product, a Downloadable Product
icon appears next to the name of the product.
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You must use the Shopping Wizard to purchase the Downloadable Product. After the product is purchased, you must download the product from the server. You may click the View my Purchases button at the bottom of the Checkout form for quick access to the downloadable product (and all purchases).
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Clicking the View my Purchases button will take you to the My Transactions screen. You may access your download by clicking the My Downloadable Products hyperlink at the top of the screen.
Downloading a Product After Purchase
Provided there is no Expiration Date or Download Limit on the Downloadable Product, you may always return to the My Transactions page on eWeb to download the product.
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Click My Transactions.
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On the My Transactions page, click the My Downloadable Products hyperlink and/or button at the top of the screen. The Downloadable Products section shows the list of downloadable products purchased, including the product name, purchase date, the number of downloads left, and the date the download expires.
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Right-click the document you want to download and select Save Target As.
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In the Save As window, navigate to the folder on your network or hard drive where you want to save the file.
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On the Download Complete window, click Close.
Note: If you Open the file, but do not Save it, this action counts as a download and will be deducted from the number of downloads left. If your purchase includes multiple downloads, each time you download the document, the number of downloads left decreases. The number of downloads shows in the Downloads Left column. Keep in mind that the change in number of Downloads Left may not appear immediately. If you keep the Web site session open after downloading a file, you may need to refresh the page to update the count.