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Requesting that the Primary Contact Role be Removed Online

If you do not wish to be the primary contact for an organization—or if you do not wish to be shown on eWeb as the primary contact for an organization—you can request to be removed as primary contact or hide primary contacts on eWeb altogether.

To request removal from the Primary Contact role:

  1. On the Organization Information form, click Request Removal.

  1. Click Send E-mail.

The Primary Contact will receive a message that the system generated e-mail has been sent successfully.

A message will be sent to the e-mail address entered in the Current Value field for the EwebOrganizationManagementStaffNotificationAddress system option under eMarketing set-up discussed in Enabling Online Organization Management. The staff person who receives the message can fulfill the request by making the changes to the customer’s record on iWeb.

Hiding the Primary Contact Role

By default, the primary contact role for an organization is set to display on eWeb, on the Organization Profile page.

If you wish to hide the primary contact so that the information is no longer visible on eWeb, follow the steps in Reordering and Hiding Web Site Page Content to navigate to the Web Site Editor and access the Content tab.

To hide the Primary Contact Role, expand the My Information section options and click Organization Information. Under the Page Content tab, opt to hide the Primary Contact Information.