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Requesting a Donation during the Membership Renewal Process

You can use your Fund's Suggested Amounts to request a donation during the Membership Renewal Process. Note at the bottom of the Membership Renewal form that there are drop-down menus titled Donation and Donation Price.

Important: If the Create Invoice check-box is selected on this form, you will not be able to add a donation to the membership renewal order.

Donation

Use the Donation drop-down fields to choose the desired funds and prices to be linked to the membership renewal. Users have the ability to add at least four donations to a Membership Renewal if desired.

When donations are selected during membership renewal, they will show up as individual line items on the Dues Order in the Order Details section along with the membership renewal.

Tip: If the same fund is selected to donate to in all three drop-down menus, it will only appear once in the add payment wizard. If one or more donations are made, they appear as separate line items along with the membership renewal itself as seen in the image below.

When a payment is subsequently made for this Dues Order, the customer will be able to select the donations he/she wishes to make (with suggested amounts selected if set up) before making the dues renewal payment. The suggested amount may also be modified if desired. The customer may also select the Not Today check box to remove the donation from the order. Once the donation is made or the Not Today check box selected, the payment for the dues renewal continues as normal.

Tip:  If the Create Invoice check-box is selected, a donation may not be added to a Membership Renewal since the member must confirm during the open order payment process that he/she desires to commit to the donation.

Donation Price

Expand the Donation Price drop-down menu and select the price associated to the selected fund.  This will give the individual a suggested amount (price) to donate when they pay their invoice and associate a charge code to the donation.

In the sample Donation Product Price child form above, a default Price is set at $100.00 for Members. This means that if the UseDefaultPrice system option is set to true for your entity, the Suggested Amount field will assign and display $100.00 when you process a Membership Renewal linked to this Donation Product. Your customer will also see $100.00 when paying the open order online.

If no default price had been set, the lowest Suggested Amount for the Donation Product would be used instead. For more information on Default Price view the Help topic of the same name.

Notice in the image below that when this open order for the dues renewal is paid, the $100.00 default price is used because of two conditions:

  • UseDefaultPrice is true on this entity.
  • A default price was set-up for this Donation Product and it was selected during this membership renewal in the Donation drop-down on the Membership Renewal Form. If the default price or price selected is not one of the Suggested Amounts set up for this fund, then the Other check box will be selected.
  • This charge code/donation price was also selected during the membership renewal in the Donation Price drop-down on the Membership Renewal Form.
  • Remember, if no default price was set up, the lowest Suggested Amount will be used instead.