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Sending an E-Mail Message with High-Priority

For an important or time-sensitive e-mail message, you can send correspondence with a high-priority level of importance.

  1. Navigate to the Individual Profile.

  2. In the upper left corner, click the Send E-mail to Contact icon. The Send Correspondence: [Individual Name] form appears.

  1. To add a priority flag, click the High Priority check-box.  When the message is received, a "high priority" flag will appear next to the message to indicate that this e-mail has a higher level of importance than other messages.

  2. Complete the Send Correspondence form and send your message.
    For more information on completing the Send Correspondence form, visit the help topic Sending E-Mail from an Individual Profile Using a Correspondence Template.

Note: To change the e-mail addresses in the From and Reply to fields, see Setting up the E-Mail Addresses for System-Generated E-Mail (Reply To and From)