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Recurring Renewal Membership Rules

Recurring Renewal memberships enable customers to specify that their memberships be renewed on a recurring payment basis. This option can be set during the renewal process if the customer uses a credit card during check out. The following must be true for memberships to allow recurring renewal:

  • The Abila Support team must be contacted so that appropriate system options are set up for your entity.
  • PayPal must be used as the payment processor. (Only renewals made using the PayPal payment processor are eligible for recurring renewal at this time.)
  • Recurring payments must be set up through the PayPal representative.
  • When multiple memberships for a single customer are being renewed, the membership dates and types that are up for recurring renewal must be aligned and on the same renewal cycle.
  • The Allow Recurring Renewal check box must be selected when adding or editing the member type that is to allow recurring payments.

Note: If the customer has dependent memberships, the Allow Recurring Billing flags mustbe checked on all related memberships. For more information, see the help topic Renewing Dependent Memberships.