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Writing Off an Invoice Balance

You can eliminate an invoice balance from Accounts Receivables by writing it off from the Invoice Profile.

To write off an invoice:

  1. Find the invoice.
  2. Click the Write Me Off link. The Write Off window displays.

  1. Enter a Note explaining why the invoice balance is being eliminated from Accounts Receivable.

  1. Click the Create Write-Off button.

The Invoice Profile will update. The bottom portion of the Invoice Profile will reflect the write-off as the Payment—Transaction Type is now changed to Write Off and the Balance is changed to zero.